MircoDiMarcello replied
Customer Reply
Problem solved. It was due to the SG Optimizer plugin. Turning it off now everything works. Thanks for your patience.
Public Ticket #10082
Instagram feed widget not work
Conversation thread
PenciDesign replied
Staff Reply
Hi,
Strange, please try do following steps to check it again:
1/ Go to Appearance > Widgets > remove the currently Instagram widget.
2/ Drag & drop the widget again to your sidebar > fill your username and create a new Token & config it and save it.
3/ Clear all the cache and check it again.
I can see this working fine on my-end, so I think that's something caching on your site.
Best Regards,
PenciDesign
MircoDiMarcello replied
Customer Reply
UPDATE:
If I select "username" don't show image.
If I select "hashtag" I can see image.
MircoDiMarcello replied
Customer Reply
Sure. I've checked from my iPhone, iPad, my Mac at home and from many pc in my office.
Same result. :(
PenciDesign replied
Staff Reply
Hi,
Strange, I've checked on 3 different computers and I see it's normal.
Can you check again on another computer?
Best Regards,
PenciDesign
MircoDiMarcello replied
Customer Reply
Thank you but I don't see this.
You can view result on attach. This is on chrome browser on desktop but I have the same result on Safari (Mac and ios) and Firefox! :(
PenciDesign replied
Staff Reply
Hi,
Thank you for loving our theme.
As I checked on your site - it working fine: http://prntscr.com/pvobij
Best Regards,
PenciDesign
MircoDiMarcello started the conversation
Conversation Start
Hi, first of all thank you for this excellent theme!
I have a problem with Soldedad Instagram Feed. Images are not visible.
I have created token but not work.
Can you help me?
Thanks
Want to join this conversation or access attachments? Sign in first.
