Skip to content
Public Ticket #10164

Unable to Download Demo Data

Conversation thread

Meangreenchef replied

Customer Reply

I figured out what the issue was, I forgot to activate the plugins! All good now :) 

Meangreenchef started the conversation

Conversation Start

Hello,

I've been a fan of your Soledad theme for awhile now and have used it to develop a couple of sites without any issues. I just purchased another licence to build a new site and have installed both the parent and child themes. 

When I try to download the demo data I continue to get a message that reads "Sorry, you are not allowed to access this page." Attached a screenshot. 

I have tried uninstalling and reinstalling and cannot get it to work at all. Can you please help me with this? I am doing a quick build out and would like to be able to get going. 

Thank you

Want to join this conversation or access attachments? Sign in first.