Hi There , 
When i upload my logo the logo area goes blank and i am unable to update the logo witht the logo i want , please help me 

Hi! Please help me with sidebar "about me"  in every posts. I did changed photos & about me text in widget -> main sidebar -> about me. It was successfully changed. On the homepage also changed but when I clicked my post and in every post shows up  sidebar about me but unfortunately it didn't change. The picture and text still from default soledad template. I tried to edit in customize but there isn't option for that. How to fix it? Thanks for your help. I attached the picture as your information. 

Hi there, I wanted to ask you about a featured image, I tried to upload different pictures but none of them worked, I tried to resize them less than 2mb since it said to upload files max. size was 2mb. But it didnt work aswell, idk how to fix it:( 

thank you so much for your support :) 

Hi there, I wanted to share a link of my blog in facebook. But it does not load like other posts. I posted posts before and they loaded normaly, but now they don't. I looked up on google and I had some answeres, I don't know where to change those codes in the theme. Do you know what is the problem . 

Thank you so much for your support , you've helped me so much throughout this journey

oh hi again, I did even before asking you I tried that feature, even when I clicked save and done, nothing changes.

For example I changed the name to (te ngjajshme 123) even when I hit save and done, it doesn't change a thing :(

Hi there, I wanted to ask you about the widget ( related posts) on single post, I tried to see different sizes and models, but they don't change shape or model or size, it just stays the way it is, like this.

What should I do to change it to other features, because I don't like the present model :( 

thank you so much for your support :)

Hi there, I wanted to ask you, If I wanted to show an ad in the header, an example, I was wondering why the pink background looks like that, why it doesn't just fit in the theme. I used a different ad for exampleto tell you how the background looks like as well. 

Also I placed the ad in the widget ''Header sing up form'', because I couldn't find any other widget to put it in the beginning of the theme. Is there any other alternative from this option, or is there any other solution to this problem idk

thank you for your support as always, your team is awesome :) 

Hi, 

I fixed the color problem on the phone, Internet connection was not working properly while trying to publish it.

But I also would like to ask you, if you could help me fix the social media buttons, I can't find it in customize to link them to my social media accounts :( . These two

thank you so much for the support :)

Hi, there

I wanted to ask you, how can I change the ''you may also like''.

I wanted to translate it into Albanian, but I can't find it in the Quick text translation :(

do you know where I could find it anywhere :(

Also, I changed the color of this section(Read more) ''me shume''

In the computer it changes it's color, but in phone mode when I check it in my phone, it doesn't :( 

do you know what might be the issue:( 

sorry for bothering 

thank you so much for your support :)

so I created this slide, and it showed like this.

Does this means that posts won't be shown there automatically, but you have to create a new slide for every post. Idk if you understand me :( 

thank you so much for your support

Hi, you said (Go to Dashboard > Penci Sliders > Add New Slide > and add your slides there)

Where should I add them it says upload an image:( 

oh great, I'll try the penci slider then, I hope my posts will show up when I fix it, thank you so much for your suport

Hi there I wanted to ask you about Penci Slides, will posts I publish on the website, will be shown in this penci model.

Because I tried in the customizing> Featured Slider options. And with other slider styles they appeared, but with penci slides they did not show up on the Penci slides.

 Also I noticed that Revolution Slider In Container and Revolution Slider Full Width the slider did not even show up on the screen.

Thank you so much for your support :)

thank you so much, I'm gonna try to fix it again :)

Hi I fixed it, but how do I make it, so when the readers click on the picture, it will take you to another page (advertistement page) :(

there is no field to put the link to direct you there :(

thank you so much, I will try it now from customize :) kind wishes :) 

omggg thank you thank you so much, I'm so happy now with the final result.

If only I could have asked you earlier to save myself time trying to figure it out on my own.

best wishes to you and your staff.

a happy costumer :)

should I send to you my wp admin logs password and all that right? because I have the site in coming soon mode idk what to do :/ 

thank you a lot :)

Hi there, I've transferred the theme from local to host. 

But in the header menu, like ''homepage, or hair, skin etc'' when I click on them it doesn't open up the primary menu homepage but error.

in these links. 

thank you so much for the support :)

I posted a question, but I fixed it now, didn't know how to delete it, so I edited this section hah.

thank you, and sorry at the same time :)

O gosh you saved me so much time. 

I'm so happy it is the way I changed it in locally before.

thank you a lot again :) 

another question as well, When I first purchased the theme, widgets weren't like this, the table keep in touch. 

same table appears for Instagram as well as for Facebook too . The design was different when I purchased it in the beginning locally, now that I transferred  it in Host, a lot of things like this have changed too, in comparison to how it was locally :(

should I transfer the theme again from the beginning, to see if it will upload the same as it was before locally, or idk what to do:( I really liked how it was before.

sorry for long paragraphs :(

Hi, I have asked you before about removing soledad logo in the desktop view from computer in the header. I followed instructions and I had remove it.

but when I look it from phone perspective it is still there and it is not going away. 

here it is in the picture. Could you help me remove it.

thank you a lot :)

Hi there, I wanted to ask you, Could I open multiple blogs, with the multiple themes that came with the first purchase I made with this compay. Soledad or Elementor idk which one was it. 

thank you

Hi there, I hope you are doing well

I wanted to ask you, if you could help me to change the name of the ( load more button) and change it in my language.

I couldn't find it so i wanted to ask you. 

Thank you so much for the support:)

I still have my theme in local host, here you'll see that ''kontakti'' and under that is another page called '' rreth nesh'' which I would like to now show on homepage. idk what to do:(

Hi there it's me again, can you show me how to remove specific posts or categories from homepage? I tried to go customize>Exclude specific categories from latest posts on Homepage, and then I typed there the slug or the tag of the Category I did not wanted to show up, and it didn't hide, I tried to write the title of the category but it didn't work either. Can you tell me is there any other way I could remove 2 categories I don't want them to be there, from the homepage. Sorry if I'm asking too much or something.

Thank you for the support you guys give.

Thank you so much, you made it very easy for me.

Thank you again, now i'm happy with overall how my theme looks like.

Hi,

I still have my theme in local host, I can show it to you by this screen shot, that there is nowhere, where to remove the ''Soledad'' logo. And to leave it just like that. Then the menu would go up to the top of the screen ( that's how I want to customise it ) 

here you have the photo ... the Logo

Hi, how can I remove the Soledad logo in the header in my wordpress, I have purchased the full theme. 

Could you tell me or help me to remove it somehow,

thank you