Video ratio size

Public Ticket #10821

Conversation thread

6 years ago

Staff Reply

Hi,

We have a script to calculate your video ratioIt seems your videos is not on ratio 16:9

Have you check this video on youtube and see if this video has ratio 16:9 ( Please don't caculate the black background of the video on youtube ) ?

Best Regards,

PenciDesign

6 years ago

Conversation Start

Can't seem to change ratio size for video. Want it to be horizontal 16:9.

On desktop it shows like square and on mobile vertical. Why?

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