Skip to content
Public Ticket #10947

website layout messed up

Conversation thread

goodtripvaporizer replied

Customer Reply

solved it ! thank you !

PenciDesign replied

Staff Reply

Hi,

All that issues caused by CSS can't be load. As I checked, this issue caused by you've minified CSS by use plugin SG Optimizer. Please un-minify CSS, Javascript and HTML from plugin SG Optimizer, clearly all the cache and check it again.

Best Regards,

PenciDesign

goodtripvaporizer replied

Customer Reply

After 2/1 i connect you, the situation seems to be more serious. GoogleSerchConsole shows up to 19 errors on mobile devices. This was not the case before.

And the computer version of the webpages will still overlap, but I found that some people will use Google to see this situation, some people will not, Safari is the same, some people will, some people not

I hope you try to use Safari and Google Chrome and mobile devices to see my website, you should see what I said

I know it will be more difficult to determine where the problem lies, so I really need your professional to help me solve it, thank you 

https://search.google.com/u/1/search-console/mobile-usability/drilldown?resource_id=sc-domain%3Agoodtripvaporizer.com&item_key=CAk&sharing_key=QPcwr2BmQEplZn1H7nA03A

https://search.google.com/u/1/search-console/mobile-usability/drilldown?resource_id=sc-domain%3Agoodtripvaporizer.com&item_key=CAw&sharing_key=Kl_ERsXX97zbEKKIN4LSdg

https://search.google.com/u/1/search-console/mobile-usability/drilldown?resource_id=sc-domain%3Agoodtripvaporizer.com&item_key=CAs&sharing_key=06jYP6mXihCcR4A8RnQI7w

PenciDesign replied

Staff Reply

Hi,

I didn't see any issues on your site from my-end - check this image: https://prnt.sc/qvly9q

Best Regards,

PenciDesign

goodtripvaporizer started the conversation

Conversation Start

Please see the related URL and attachment photo: https://goodtripvaporizer.com

I have n’t updated any plugins or do any setting change recently(1 week, because its Chinese new year holiday so I am very sure). 

I tried to restore the backup to the last time when the website is normal (1/21), but it still doesn’t work

I see everything is normal when I log in to the wordpress administrator account and go to my web site, 

and everything is normal when I use the mobile phone to see too.

Only messed up when use the computer to see, no matter the Mac or Windows or Safari or Chrome, Do you know what the situation is? Is there a way to solve it?


Thank you

Want to join this conversation or access attachments? Sign in first.