Hi @JoannaBilska,
Please create a new ticket and we will check it help you. Don't reply to tickets of other people because they will get notice email about your reply.
Best Regards,
PenciDesign
Hello
I have the same problem. Can you advise please how to remove all caching? I did that from browser history, not sure is there anything else you mean? Problem still occurs.
Regards,
Joanna
Hi,
Yeah, as I said before, to get post views updated, please try remove all the caching because it doesn't update on the layouts when you use it with a caching plugin.
Best Regards,
PenciDesign
Hello,
So I checked Customize > Single Post Options > Enable, it was already enabled.
As you can see here https://tugaviajante.com/category/voos-baratos/, view count is zero for every post, however if you open the article, you can see that it has views.
I'm using W3 Total Cache
Hi,
1/ Yeah, currently if you're using a caching plugin, the posts views count will be not updated after the caching removed. Also, to get the post views count updated on single post pages when you use caching plugins, please enable ajax view count via Customize > Single Post Options > Enable ajax Post View Count.
2/ Yes, you can. This theme is compatible with Woocommerce
Best Regards,
PenciDesign
Hello,
So on my homepage, if I enable "show page views" on elementor for Penci Featured Cat, it doesn't count, it always show zero. Although if I open the post, it shows views on that.
With that, on Penci Widget Recent/Popular Posts, it's not ordering correctly most viewed posts weekly
How can I fix this?
Also, can I use woocommerce on this theme?
Thank you
Want to join this conversation or access attachments? Sign in first.
Open your ticket archive, review validated licenses, and continue product support conversations from one customer portal.
