PenciDesign replied
Staff Reply
Hi @tim-niuewpoort,
I just checked the guide on anonymous browser, and I can watch it without any issue, can you check it again?
Best Regards,
PenciDesign
Public Ticket #11224
Update available for Soledad
Conversation thread
tim-nieuwpoort replied
Customer Reply
Hi,
I'd like to watch the manual update video, but need a G suite account. Why's that?
Kind regards,
Tim
PenciDesign replied
Staff Reply
Hi,
No - it doesn't affect anything. The new update just come with some new features - all old features doesn't affect.
Glad when your site has an awesome traffic like that
Best Regards,
PenciDesign
TAGC16 replied
Customer Reply
Hi thank you very much.
In the meantime if I keep the older release of the theme could my site experience any issue? This month toted more or less 6 million views.
Thank you again,
Dario
PenciDesign replied
Staff Reply
Hi,
I can contact with wp-updates some days ago - but now I can't contact with them... And the website: http://wp-updates.com/ can't be access at this moment... We're thinking for other solution... because maybe the services from http://wp-updates.com/ has been downed.
If there is an solution - we will let all customers know
We're sorry about this inconvenience.
Best Regards,
PenciDesign
TAGC16 replied
Customer Reply
Thank you very much for your answer.
Do you know when the auto update will be available for this theme? I am not so good in doing manually updates and I am concerned to make mistakes that can compromise my site.
Thank you very much,
Dario
PenciDesign replied
Staff Reply
Hi,
By default, the theme has auto updates from itself. You can check this guide:
https://pencidesign.ticksy.com/article/11593
And we're using auto-update flatform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues recently, I've contacted them and they said will fix it as soon as possible. Currently, please manually to update this theme - by do following this guide: https://pencidesign.ticksy.com/article/15633/
We're sorry about this inconvenience.
Best Regards,
PenciDesign
TAGC16 started the conversation
Conversation Start
Hi,
I have received your email that a new upodate is available for Soledad theme which I use on my site (see Screenshot 1 attached to this message).
Can you explain me how I can do the download from the link you attached to the email and how I can complete the theme update?
Thank you very much,
Dario
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