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Public Ticket #11294

Another theme update failed

Conversation thread

PenciDesign replied

Staff Reply

Hi,

We've updated the guidesmile.pngNow, you don't need to delete the theme - let's check the guide again to know how to do that in the future if wp-updates doesn't fixed it yet.

Best Regards,

PenciDesign

thefoghorn replied

Customer Reply

Ahh okay! I missed that line. Thanks.

thefoghorn replied

Customer Reply

I have manually updated my theme to 7.3.0 now but the problem with manual update is after the update is completed all my .Soledad widgets from homepage Main Sidebar like Quote, .Soledad About me, .Soledad Popular Posts etc disappeared. I have added them back one by one by trying to remember original custom settings for each widget.

Hope you find a good auto update solution before next theme update. Good luck!

Thanks

PenciDesign replied

Staff Reply

Hi,

Yes, exactlysmile.png

Best Regards,

PenciDesign

thefoghorn replied

Customer Reply

OK. I'll attempt to manually update tonight. I'll follow the video. Just want to make sure that after activating default theme, I should delete parent theme and keep child theme. After that update by uploading soledad.zip file activate child theme. Am I correct?

PenciDesign replied

Staff Reply

Hi,

We will find a solution for this and we will update it in the article I've sent you before. Let's check on that article in next a few days.

Best Regards,

PenciDesign

thefoghorn replied

Customer Reply

Sorry to hear you are still facing issues with WP-Updates.We all are.

In the mean time is there any plugin we could use to auto update theme? For example Easy Updates Manager plugin? Can I use this to update the theme and then remove the plugin after update?

PenciDesign replied

Staff Reply

Hi,

It's the same with before, we're waiting for wp-updates fix itfrown.png

Best Regards,

PenciDesign

thefoghorn started the conversation

Conversation Start

Hi, 

I received another notification today to update my theme from 7.2.3 -> 7.3.0 . The update failed again giving the same error message -- Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Is there still an issue with WP-Updates? I don't want to update manually because I don't want to make a mistake and I'm using a child theme.

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