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Public Ticket #11297

update fail 7.3

Conversation thread

PenciDesign replied

Staff Reply

Hi @Samantha,

At this moment, WP-Updates doesn't fix the issue yet.

So, maybe in the future, we will remove the auto-updates platform from WP-Updates.

Please do following this guide to update this theme - It's fast & easy & doesn't affect anything to your site:

https://pencidesign.ticksy.com/article/15633/

Best Regards,

PenciDesign

Samantha Glauser replied

Customer Reply

Any ETA for this fix? I'm now trying to update the theme and getting the same error. I'd like to avoid a work-around if possible. Thank you.

PenciDesign replied

Staff Reply

Hi,

We're using auto-update flatform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues, 
I've contacted them and they said will fix it as soon as possible. 
Currently, please do following this guide to update this theme:
https://pencidesign.ticksy.com/article/15633/
We're sorry about this inconvenience.

Best Regards,
PenciDesign

DmitriS replied

Customer Reply

Same issue on 3 sites.

migued replied

Customer Reply

Me too, same issue.

DirDec replied

Customer Reply

I also encountered this problem just now. Update failed with the same error message. 

PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature.

gianlorenzo1990 started the conversation

Conversation Start

Hi, i have a problem with Soledad update to 7.3 version, error description is:

C'è stato un errore durante l'aggiornamento di soledad: Il pacchetto non può essere installato. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Time for resolution of the problem?

many thanks for support.

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