Masonry Layout Columns Issue

Public Ticket #11311

Conversation thread

sebastiano_morone replied

6 years ago

Customer Reply

Hi,

I've ported the site on-line in a subdomain (http://wp-test.mylostjourney.com/).
Everything seems to work well now.
I was using Xampp v.3.2.4 for the localhost. Probably some its configurations were the problem.

I'll back to you in case the issue will be present during the definitive online migration.

Thank you for your help and...your theme is wonderful!

Best regards,

Sebastiano

PenciDesign replied

6 years ago

Staff Reply

Hi,

Can you please make your site live to I can check it help you?

Also, have you use latest version of the theme - version 7.3.0?

It's quite hard for me to check it help you if I don't know what's wrong on your site by view it...

Best Regards,

PenciDesign

sebastiano_morone replied

6 years ago

Customer Reply

Hi,

I haven't installed any plugins at the moment except the ones of the theme.
I also tried to disable all the plugins of the theme and activate only Penci Portfolio and Penci Shortcodes but the problem persists.

Let me know.

Thank you,

Sebastiano

PenciDesign replied

6 years ago

Staff Reply

Hi,

I just checked from my-end and I see it still displayed fine: http://prntscr.com/r9q43s

Have you tried deactivate all plugins ( except plugins come from the theme ) and check it again?

After it work, let's enable each plugin to check what's plugin caused this issue.

Best Regards,

PenciDesign

sebastiano_morone started the conversation

6 years ago

Conversation Start

Hi,

I just bought your theme. I am going to migrate my Drupal 8 site to Wordpress.
I'm trying to use Galleries and Portfolios in the Masonry layout but I'm having a problem.
I followed the tutorial to generate the Portfolio page and the result is attached.

With the 3 column layout the third column is missing. If I switch to 2 columns, the second one is missing. The images I used are those of the demo installation.
I didn't encounter the problem by visiting the demo theme on your site, so I don't think it could be a screen resolution problem.
Unfortunately I can't link the site page because I'm currently offline to develop the new layout.
Have you already encountered this kind of problem? Are there any settings I miss?
Please let me know.
Thank you,

Sebastiano

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