PenciDesign replied
Hi @kzarashi,
You don't lose anything when update the theme by do following this guide:
https://pencidesign.ticksy.com/article/15633/
So, no worries about this - let's go forwards and update it.
Best Regards,
PenciDesign
The following error is presented whwen atempting update:
PCLZIP_ERR_BAD_FORMAT (-10)
This error refers to one or more files to be in the ".RAR" format of package compression. Recommendation are to change that files to "ZIP".
Problem is that I don't know if all the configurations will be lost in case of a manual update. If not I can try to make that correction by my self on my website
When attempting to update I get the following error:
Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
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