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Public Ticket #11318

Failed Update

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kzarashi replied

Customer Reply

The following error is presented whwen atempting update:

PCLZIP_ERR_BAD_FORMAT (-10)

This error refers to one or more files to be in the ".RAR" format of package compression. Recommendation are to change that files to "ZIP".

Problem is that I don't know if all the configurations will be lost in case of a manual update. If not I can try to make that correction by my self on my website

PenciDesign replied

Staff Reply

Hi,

We're using auto-update flatform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues, 
I've contacted them and they said will fix it as soon as possible. 
Currently, please do following this guide to update this theme - It's easy alsosmile.png
https://pencidesign.ticksy.com/article/15633/
We're sorry about this inconvenience.

Best Regards,
PenciDesign

eswkgaming started the conversation

Conversation Start

When attempting to update I get the following error:

Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

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