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Public Ticket #11339

Updating Theme

Conversation thread

grafixkonsult replied

Customer Reply

Thanks! 

PenciDesign replied

Staff Reply

Hi,

You didn't do following the guide.

It seems you didn't read the point 1/

After download package "All files and documentation" - you need to extract it and open the folder you receive and use soledad.zip file for your install.

Best Regards,

PenciDesign

grafixkonsult replied

Customer Reply

Now I have tried to update following your instructions, It still doesnt work: 

Unpacking the package ...

Installing theme ...

Package failed to install. The theme lacks the style.css style template.

Installation of theme failed.

PenciDesign replied

Staff Reply

Hi,

We're using auto-update flatform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues, 
We're waiting for them to fix this issue. 
At this moment, please do following this guide to update this theme - It's easy also :)
https://pencidesign.ticksy.com/article/15633/
We're sorry about this inconvenience.

Best Regards,
PenciDesign

grafixkonsult started the conversation

Conversation Start

When I try to update from version 7.2.3 to 7.3.0 something goes wrong:

Uppdaterar temat soledad (1/1)

Laddar ner uppdatering från http://wp-updates.com/api/1/download/theme/krJpnKIIWBwIunvabWaYJg/soledad… Packar upp uppdatering…

Ett fel uppstod vid uppdatering av soledad: Paketet kunde inte installeras. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

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