Skip to content
Public Ticket #11361

Video on mobile

Conversation thread

PenciDesign replied

Staff Reply

Hi,

The youtube API key doesn't related with this issue.

The youtube API key just uses for element "Soledad Videos Playlist" from Elementor or WPBakery Page Builder and widget "Soledad Videos Playlist"

Best Regards,

PenciDesign

tim-nieuwpoort replied

Customer Reply

Hi,

Ah ok, so I don't have to fill in this YouTube Api key to let it work?

PenciDesign replied

Staff Reply

Hi,

You can give it a try, rightsmile.png? Because I don't know what's plugin caused this issue - I just sure that you have a plugin caused this issue - it's not issues related with the theme itself.

Best Regards,

PenciDesign

PenciDesign replied

Staff Reply

Hi,

I don't know because I don't know what's plugins you're using.

But this issue caused by a plugin from you - please check it for yourself.

Best Regards,

PenciDesign

PenciDesign replied

Staff Reply

Hi,

You've enable lazyload for video from a plugin - let's check and disable it.

Best Regards,

PenciDesign

tim-nieuwpoort started the conversation

Conversation Start

Hi,

Video looks strange on mobile.

In this specific case it's a iPhone

Want to join this conversation or access attachments? Sign in first.