Update error

Public Ticket #11542

Conversation thread

PenciDesign replied

6 years ago

Staff Reply

Hi,

We've using auto-update platform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues and they didn't fixed it yet.
We're waiting for some weeks but they didn't fixed the issues, so maybe in the next updates, we will remove this flatform.
And from future, please do following this guide to update this theme - It's easy also and doesn't affect anything to your site:
https://pencidesign.ticksy.com/article/15633/
We're sorry about this inconvenience.

Best Regards,
PenciDesign

homesickvn started the conversation

6 years ago

Conversation Start

Hello,

I'm trying to update to the latest Soledad version by going Appearance => Theme => Update but got this message "An error occurred while updating soledad: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature".

My active theme is Soledad child theme. Please help.

Thank you very much.

June

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