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Public Ticket #11601

Penci Custom Slider

Conversation thread

m28006 replied

Customer Reply

Thanks for this, I'll wait for the next Soledad update. 

PenciDesign replied

Staff Reply

Hi,

Yeah, we've checked it and it seems an issues with our codes.

We will add more this fixed in the next update version of Soledadsmile.png No worries about this.

If you need to fix it now, please send me your site admin URL and admin account ( username and password ) - in a private reply. I help you fix itsmile.png

Best Regards,

PenciDesign

m28006 replied

Customer Reply

Hi, downloaded the latest version but autoplay is still not working. Not too keen on sending passwords over. 

PenciDesign replied

Staff Reply

Hi,

Have you use latest version of this theme ( version 7.3.2 )?

If not, let's try update the theme to latest version by do following this guide:

https://pencidesign.ticksy.com/article/15633/

After that, clearly the cache and check it again.

If it still doesn't work, please send me your site admin url and admin account ( username and password  ) - in a private reply. I will take it a look on this help you. 

Best Regards,

PenciDesign

m28006 started the conversation

Conversation Start

Hi, I am using the penci custom slider on the homepage, but autoplay is not working. Any advice? Thanks in advance.

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