Latest update not working

Public Ticket #11734

Conversation thread

PenciDesign replied

6 years ago

Staff Reply

Hi,

We've used auto-update platform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues and they didn't fix it yet.

We're waiting for some weeks but they didn't fix the issues, so maybe in the next updates, we will remove this flatform.
And from future, please do follow this guide to update this theme - It's easy also and doesn't affect anything to your site:
https://pencidesign.ticksy.com/article/15633/
We're sorry about this inconvenience.

Best Regards,
PenciDesign

TandTDesignCompany started the conversation

6 years ago

Conversation Start

When I try to update the theme to the latest version I get this error message.

I have contacted the internet service provider to make sure there is enough memory and that everything is ok from their end and I still get the error.

I have also disabled all plugins and that didn't work.

Do you know what the problem could be?

Regards

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