Update of Soledad | PenciDesign Support

PenciDesign replied

6 years ago

Staff Reply

Hi,

We’ve used auto-update platform from WP-Updates: http://wp-updates.com/ ( It’s a paid service from a third-party company ) and it seems the updates flatform from them has issues and they didn’t fix it yet.
We’re waiting for some weeks but they didn’t fix the issues, so maybe in the next updates, we will remove this flatform.
And from future, please do follow this guide to update this theme – It’s easy also and doesn’t affect anything to your site:
https://pencidesign.ticksy.com/article/15633/
We’re sorry about this inconvenience.

Best Regards,
PenciDesign

Kusinera started the conversation

6 years ago

Conversation Start

Hi,

I was trying to update the theme, but the below error message appeared:

Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

What does that mean and what should I do? I am using a child theme.

Thanks,

Chato