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Public Ticket #1200

An error page on my websites

Conversation thread

PenciDesign replied

Staff Reply

Hi,

As I can see now: https://www.theunibubble.com/category/student-hacks/page/2/ this page working fine.

So, this issues related with your config - you did removed the 'category' on the link above to make the page 2 doesn't work - This issues doesn't related with our theme. You can try active a default theme from Wordpress to check - the issues doesn't based on the theme.

Best Regards,

PenciDesign

Taylan replied

Customer Reply

The Student Hacks and News pages are now working as I changed to a different link structure but it has /category/ in front of it in the URL which isn't great, it looks cluttered and ugly.

Please let me know if you can figure out a way for me to have my custom link structure back with the Student Hacks and News pages working properly.

Taylan replied

Customer Reply

Did you make it so that I can't use my custom link structure? Please reverse that change if that is what you did. 

PenciDesign replied

Staff Reply

Hi,

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Please send me your admin url and admin account ( username and password ) - in a private reply. I will take it a look.

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Best Regards,

\

PenciDesign

Taylan replied

Customer Reply

Yes. But now Wordpress won't allow me to use a custom link structure. I already have many links out there on social media which are using the custom link structure. 

Taylan replied

Customer Reply

Now my custom link structure is not working. 

Your instructions have made things a lot worse. Now the theunibubble.com/news and theunibubble.com/student-hacks links are also showing errors

PenciDesign replied

Staff Reply

Hi,


Have you use custom link structure? Seem this caused that issue.

Best Regards,

PenciDesign

Taylan replied

Customer Reply

I tried both of the steps and neither of them work.

Taylan replied

Customer Reply

I tried step 1 and it didn't work. 

Could it be because I'm using a custom link structure?

PenciDesign replied

Staff Reply

Hi,

Please try one in two thing:

1/ Go to admin page > Settings > Permalink > and click "Save Change" again.

2/ Deactivate all plugins and check it again. After it work, enable each plugin to check what's plugin caused this issue.

After deactivate again, do again point 1/

Best Regards,

PenciDesign

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