Update Problem

Public Ticket #12020

Conversation thread

PenciDesign replied

6 years ago

Staff Reply

Hi,

It's not issues from us Because we’ve used auto-update platform from WP-Updates: http://wp-updates.com/ ( It’s a paid service from a third-party company ) and it seems the updates flatform from them has issues and they didn’t fix it.

We’re waiting for a long time but they didn’t fix the issues, so maybe in the next updates, we will remove this flatform.
And from now, please do follow this guide to update this theme – It’s easy also and doesn’t affect anything to your site:
https://pencidesign.ticksy.com/article/15633/
We’re sorry about this inconvenience.

Best Regards,
PenciDesign

tugbamunozbenitez replied

6 years ago

Customer Reply

Okay, I found the comment on themeforest.com that you answered. I fix the problem by upload theme manually. But Can you fix the automatic update problem? Thank you.

tugbamunozbenitez started the conversation

6 years ago

Conversation Start

When I try to update my soledad theme version 7.2.3 to 7.3.0 that wordpress shows me an this error: PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Can you please help me to fix this error. I made this upload by wordpress panel not manual.

I attached picture of error. Thank you.

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