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Public Ticket #12087

Tour and Section Design Options not SAVING

Conversation thread

Penci Design replied

Staff Reply

Hi,

Strange, Please deactivated all plugin ( excrept plugins come form the theme and try it again ) - If it work, let's enable each plugin to check what's plugin caused this issue.

Best Regards,

PenciDesign

treasureseeker74 replied

Customer Reply

OK I'm going to show you this again.  On a different page, but you're not fooling anybody with these delays.  This is EASILY reproducible on any TEXT block.  Attached I'm showing you that I can reproduce the problem.  The management info is in this ticket so now what?

Penci Design replied

Staff Reply

Hi,

Please send me link page page have issue and send me screenshot for the issue.

Best Regards,

PenciDesign

treasureseeker74 replied

Customer Reply

OK yes this still is happening

Penci Design replied

Staff Reply

Hi,

I logged on your site . i will check it and respond as soon as possible

Best Regards,

PenciDesign

Penci Design replied

Staff Reply

Hi,

Strange, Please  send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a look on this help you.

Best Regards,

PenciDesign

treasureseeker74 started the conversation

Conversation Start

Hello,

I keep setting the Design Options Border Color to #47d1db, then I change Border Style to Solid and then I change Border Radius to 10px, I hit save changes and I go back in and look the only thing that is there is Border Radius 10x.

This happens under the "Tour" and "Section" area.  They both behave the same way.  See Attachments

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