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Public Ticket #12165

customize homepage crashes

Conversation thread

PenciDesign replied

Staff Reply

Hi,

Is it stopped when you access to customize?

If right, please try deactivate all plugins and check it again.

If it works, let's enable each plugin to check what's plugin to caused this issue.

Best Regards,

PenciDesign

aldobellisoledad replied

Customer Reply

Hi,

OK, thanks. But what if I have to personalize the home page for example? (for example, the categories to be highlighted, or the number of posts for each category)

PenciDesign replied

Staff Reply

Hi,

If you customize the widgets, please go to Appearance > Widgets. Don't do that via Customize because it's quite heavy and can make the customize stop to load.

Best Regards,

PenciDesign

aldo Belli started the conversation

Conversation Start

HELP ! Customize homepage crashes. As I click on the Soledad menu the page crashes (my OS Windows 10 - browser Windows, Chrome)

Thanks, Aldo Beli

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