728x90 Banner not displaying

Public Ticket #12284

Conversation thread

PenciDesign replied

6 years ago

Staff Reply

Hi,

Please show me your site URL to I can take it a look on this.

Best Regards,

PenciDesign

mnarine replied

6 years ago

Customer Reply

No Adblock. Tested by copying the link of the banner I uploaded and the banner shows up.

Also tested by opening a new browser in private mode and the banner still doesn't display.

anything else I might try?

PenciDesign replied

6 years ago

Staff Reply

Hi,

Do you have any adblock extension on your browsers? Because maybe the adblock has hidden that banner.

Please check your site on anonymous browser to get correct results.

Best Regards,

PenciDesign

mnarine started the conversation

6 years ago

Conversation Start

Soledad Theme - Men's Fitness option.

I am in 'Logo and Header Options' -> Header 3 selected in Header Layout -> a 728x90 banner uploaded and seeing it in the control panel for Banner Header Right for Header 3.

But the banner is not showing still in the preview nor if it is published.

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