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Public Ticket #123

plugin help

Conversation thread

Domsmith92 replied

Customer Reply

Hi,

I actually somehow seemed to get it to work after deleting and downloading once more and uploading via customization plug-in with .dat files within the last 5 minutes. 

Thank you.

PenciDesign replied

Staff Reply

Hi,

Can you send me your admin url and admin account ( username and password ) - in a private reply?

I will check it help you.

Best Regards,

PenciDesign

Domsmith92 replied

Customer Reply

Update:

have finally gotten plug-ins activated, but cannot get import demo data to work properly.

it is stuck loading saying

Importing data

and that is it. gone through the steps from the video multiple times, still not letting me upload.

Domsmith92 started the conversation

Conversation Start

I'm having an issue getting the demo to upload. for some reason the Penci Recipe plugin will not activate which I'm assuming is why it wont allow me to complete the demo upload. How do I get this plugin to activate, its the only one not active.

For some reason I'm unable to upload content from the demo screen even after reinstalling multiple times

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