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Public Ticket #12437

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Conversation thread

PenciDesign replied

Staff Reply

Hi,

Please activate SSL from Really Simple SSL plugin.

After that, clearly all the cache and check your site again on anonymous browser on mobile.

Best Regards,

PenciDesign

Blowerdaughter replied

Customer Reply

I have installed the plugin but in the mobile versione the problem remain!

Blowerdaughter replied

Customer Reply

Thank you!

PenciDesign replied

Staff Reply

Hi,

This issue caused by your SSL. Please install plugin Really Simple SSL to solve this issue.

Best Regards,

PenciDesign

Blowerdaughter replied

Customer Reply

Thanks a lot I solved by following your directions.

I have another problem though. Occasionally the symbols (of the social icons or the "Back to top" arrow) are not seen in the mobile and desktop version, only appearing empty squares.

PenciDesign replied

Staff Reply

Hi,

This issue caused by you've enabled lazyload images from Jetpack plugin or another lazyload images plugin. Let's check and disable this feature. Because Soledad has supports for lazyload images.

Best Regards,

PenciDesign

Blowerdaughter replied

Customer Reply

sorry! My site link:

www.theblowerdaughter.com

Blowerdaughter started the conversation

Conversation Start

Good evening!

I installed the soledad theme and imported the Travel demo.
However I have some problems with the highlighted images of the posts on the homepage that are not seen (both in the desktop and mobile version as well as in the most read articles, I tried to search for a correct setting but I did not find anything.
I leave you the link to my site! Thanks for support

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