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Public Ticket #12511

problems with loading the visual part of the plate

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PenciDesign replied

Staff Reply

Hi,

I just go to your site and I see the images load fine. Can you tell me what's the pages you have this issues?

Best Regards,

PenciDesign

NoticiasCoopercom started the conversation

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Good evening, I need help. In my Soledad template, I have a non-compliant with loading the files, since they load the images and everything that I mount with the visual composer, but when I go to the visual part, they do not load anything and I already cleared cache and did not it gave me no result it remains the same I also deleted a block and when loading the page it appears as if nothing had changed
buenas nosches necesito ayuda, en mi plantilla Soledad tengo un incombeniente con la cargar de los archivos, ya que cargan las imagenes y todo lo que monte con el en visual compositer pero al ir  a la parte visual no cargan nada y ya borre cache y no me dio ningun recultado sigue igual tambien borre un bloque y al cargar la pagina aparece como si no ubiera cambiado nada
== Server Environment ==
    Operating System: Linux
    Software: Apache
    MySQL version: MySQL Community Server (GPL) v5.6.47
    PHP Version: 7.3.14
    PHP Max Input Vars: 10000
    PHP Max Post Size: 512M
    GD Installed: Yes
    ZIP Installed: No
    Write Permissions: All right
    Elementor Library: Connected
== WordPress Environment ==
    Version: 5.4.1
    Site URL: https://www.noticiascoopercom.co
    Home URL: http://www.noticiascoopercom.co
    WP Multisite: No
    Max Upload Size: 32 MB
    Memory limit: 1024M
    Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
    Language: es-CO
    Timezone: America/Bogota
    Admin Email: sslizcanoc@gmail.com
    Debug Mode: Active
== Theme ==
    Name: soledad
    Version: 7.3.2
    Author: PenciDesign
    Child Theme: No
== User ==
    Role: administrator
    WP Profile lang: es_CO
    User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:76.0) Gecko/20100101 Firefox/76.0
== Active Plugins ==
    Contact Form 7
        Version: 5.1.8
        Author: Takayuki Miyoshi
    Elementor
        Version: 2.9.8
        Author: Elementor.com
    Elementor Pro
        Version: 2.9.4
        Author: Elementor.com
    Featured Image from URL
        Version: 3.0.6
        Author: Marcel Jacques Machado
    MC4WP: Mailchimp for WordPress
        Version: 4.7.7
        Author: ibericode
    oAuth Twitter Feed for Developers
        Version: 2.3.0
        Author: Liam Gladdy (Storm Consultancy)
    Penci Portfolio
        Version: 2.5
        Author: PenciDesign
    Penci Recipe
        Version: 2.3
        Author: PenciDesign
    Penci Review
        Version: 2.2
        Author: PenciDesign
    Penci Shortcodes
        Version: 2.2
        Author: PenciDesign
    Penci Slider
        Version: 1.1
        Author: PenciDesign
    PenCi Soledad AMP -  WordPress Complete AMP
        Version: 3.2
        Author: PenciDesign
    Penci Soledad Demo Importer
        Version: 2.7
        Author: PenciDesign
    Vafpress Post Formats UI
        Version: 1.6
        Author: vafpress
    WPBakery Page Builder
        Version: 6.2.0
        Author: Michael M - WPBakery.com
    WPForms Lite
        Version: 1.6.0.1
        Author: WPForms
== Must-Use Plugins ==
    installatron_hide_status_test.php
        Version: 
        Author: 
== Elements Usage ==
    
    wp-page : 1
        text-editor : 1
== Log ==
    
Log: showing 3 of 32020-03-04 16:43:59 [info] Elementor data updater process has been completed. [array (
  'plugin' => 'Elementor',
  'from' => '2.9.3',
  'to' => '2.9.4',
)]
2020-04-28 08:19:31 [info] Elementor data updater process has been completed. [array (
  'plugin' => 'Elementor',
  'from' => '2.9.4',
  'to' => '2.9.8',
)]
2020-05-13 23:43:10 [info] Elementor data updater process has been completed. [array (
  'plugin' => 'Elementor Pro',
  'from' => '2.8.4',
  'to' => '2.9.4',
)]
JS: showing 4 of 4JS: 2020-03-05 04:45:20 [error X 5][http://www.noticiascoopercom.co/wp-content/plugins/elementor/assets/js/common.min.js?ver=2.9.4:2:106905] Routes: `` not found. 
JS: 2020-03-05 04:55:32 [error X 1][http://www.noticiascoopercom.co/wp-content/plugins/elementor/assets/lib/e-select2/js/e-select2.full.min.js?ver=4.0.6-rc.1:1:74235] Cannot read property 'destroy' of undefined 
JS: 2020-05-13 04:15:15 [error X 2][https://www.noticiascoopercom.co/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp:1:0] expected expression, got '<' 
JS: 2020-05-13 05:39:04 [error X 1][https://www.noticiascoopercom.co/wp-content/plugins/elementor/assets/js/editor.min.js?ver=2.9.8:7:53775] elementor.config.document.panel is undefined

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