unable to access the install plugin

Public Ticket #12529

unable to access the install plugin

Conversation thread

PenciDesign replied

6 years ago

Staff Reply

Hi,

1/ You can't go to that page - that mean you've installed & activated all recommend plugins.

2/ Your homepage built via Elementor, go please go to Dashboard > Pages > All Pages > edit your homepage > click on the slider > and change the slider setting from there.

Best Regards,

PenciDesign

richning started the conversation

6 years ago

Conversation Start

Hi ,

In the bluehost.

Question 1:

In the "Welcome to Soledad" page.

I click the first step "install the required plugin" , it shows " your current ID is unable to access this.

Can you please advise how to fit it?

Question 2:

why I am unable to change slider option? it shows exact the same, no matter what slider option I select.

Kindly advise!

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