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Public Ticket #12559

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besalipo66 replied

Customer Reply

Thank you very much, you are my rescue!!!!

Thanks from Germany

Sabina

PenciDesign replied

Staff Reply

Hi,

Have you install parent theme before and now you change to child theme?

If right, please do following steps to move the customization data from parent theme to child theme:

1/ Install plugin Customizer Export/Import & activate it.

2/ Keep activate parent theme > go to Appearance > Customize > Export/Import > and export the setting > you can get a .dat file.

3/ Install & activate child theme > go to Appearance > Customize > Export/Import > and import the .dat file you got on step 2.

Best Regards,

PenciDesign

besalipo66 started the conversation

Conversation Start

i think it was a wordpress update, but i am not sure

but now all i have done in the customizer, logo, top bar, colors, type ist changed. what happened and what can i do?

Thanks

Sabina

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