FuelForTheSole replied
Customer Reply
Thank you!
Public Ticket #12562
Theme Upload Failed
Conversation thread
PenciDesign replied
Staff Reply
Hi,
Your installation is wrong. You need to extract the download package and use soledad.zip file for your installation.
Please check more detail here
Best Regards,
PenciDesign
FuelForTheSole started the conversation
Conversation Start
Hello,
I purchased your Soledad Theme this morning. And after attempting to upload it several times, I keep receiving this message:
Installing Theme from uploaded file: themeforest-7fvaeEnu-soledad-multiconcept-blogmagazine-wp-theme.zipUnpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Is there a way to resolve this?
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