MaryannSpencer replied
Customer Reply
Thank you. I installed this plugin on my current site and it works great!
Public Ticket #12654
problem with installation
Conversation thread
PenciDesign replied
Staff Reply
Hi,
You can search and install it from Plugins > Add New
Or install it via Appearance > Install Plugins.
Best Regards,
PenciDesign
MaryannSpencer replied
Customer Reply
Is Elementor in the soldedad zip file...or is this a plugin you have to search and add?
PenciDesign replied
Staff Reply
Hi,
Please make sure you've installed & activated Elementor plugin.
And please deactivate WPBakery Page Builder plugin.
After that, go to edit a page and check it again.
Best Regards,
PenciDesign
MaryannSpencer replied
Customer Reply
Hello Penci Design,
I followed the videos and updated the plugins, installed the soledad zip file...it was successful, but when adding/editing posts and pages it doesn't give me the Elementor editor as it did for my client. What I see is to choose - WP Bakery or Gutenberg editor...which offers different features than the ELEMENTOR editor. Please advise. Thank you, Maryann Spencer, recprinfo@gmail.com
PenciDesign replied
Staff Reply
Hi,
Please check this guide to know how to update the theme:
https://pencidesign.ticksy.com/article/15633/
You didn't install plugin "Easy Themes and Plugins Upgrade"
Best Regards,
PenciDesign
MaryannSpencer started the conversation
Conversation Start
After following instructions, I'm still getting this message -
Unpacking the package…
Installing the theme…
Destination folder already exists. /var/www/wp-content/themes/soledad/
Theme installation failed.
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