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Public Ticket #12892

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PenciDesign replied

Staff Reply

Hi,

Is your support expired? If your support is expired, you can't be create a new ticket, please renew the support to keep support from us.

Hope you can understand that's the terms of Envato Market and we can't violate it. 

Best Regards,

PenciDesign

videojme replied

Customer Reply

for some reason i am not allowed to verify the purchase code for another ticket. Something is wrong with the API

I need help asap!

Penci Design replied

Staff Reply

Hi,

I update the fix to the latest version of PenNews theme.

Please update PenNews theme and all plugin come form PenNews theme.

Best Regards,

PenciDesign

videojme replied

Customer Reply

Never heard anything back from this?

Penci Design replied

Staff Reply

Hi,

I logged on your site . i will check it and respond as soon as possible

Best Regards,

PenciDesign

Penci Design replied

Staff Reply

Hi,

Please  send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a look on this help you.

Best Regards,

PenciDesign

videojme started the conversation

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My Instagram connection and Pinterest connection stopped working abruptly. When I try to reset the boxes, nothing happens. Also if I edit a page using visual composer, edit controls will not function.

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