issue with template

Public Ticket #12897

Conversation thread

PenciDesign replied

6 years ago

Staff Reply

Hi @stephblogger,

I see you've created a new ticket. Let's follow it. Please dont put reply to tickets of another people because they will get notice email about your reply.

Best Regards,

PenciDesign

stephblogger replied

6 years ago

Customer Reply

I have been having so much heacdache since I bought this theme. First I am unable to remove the soledad on the logo. And I am unable to contact you as everytime I fill the fomr, there s a glitch tellling me to enter the purchase order , yet there is nowhere to enter such information

PenciDesign replied

6 years ago

Staff Reply

Hi,

As I checked, this issue caused by your SSL. Doesn't related with the theme itself.

I recommend you install plugin Really Simple SSL to fix this issue.

Best Regards,

PenciDesign

martinbryan1988 started the conversation

6 years ago

Conversation Start

Hi,

Now and again i notice that the template reverts to HTML and doesnt show any design/layout. This only happens sometimes and when i clear cache its fixed however it shouldn't be doing this?

Are you able to pinpoint the issue?

Thanks

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