SimonSeez replied
Customer Reply
Resolved.
Thanks.
Public Ticket #12955
I can't update the theme
Conversation thread
PenciDesign replied
Staff Reply
Hi,
We’ve used auto-update platform from WP-Updates: http://wp-updates.com/ ( It’s a paid service from a third-party company - not from us ) and it seems the updates flatform from them has issues and they didn’t fix it.
We’re waiting for some weeks but they didn’t fix the issues, so maybe in the next updates, we will remove this flatform.
And from now, please do follow this guide to update this theme – It’s easy also and doesn’t affect anything to your site:
https://pencidesign.ticksy.com/article/15633/
We’re sorry about this inconvenience.
Best Regards,
PenciDesign
SimonSeez started the conversation
Conversation Start
Hello,
I am trying to update the theme but it I keep getting this error.
An error occurred while updating soledad: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Best Regards,
Simon
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