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Public Ticket #13000

fatal error

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PenciDesign replied

Staff Reply

Hi,

No - Update plugins doesn't make your layouts lose..

I never get this issue before, can you try again to see it lose or not?

Best Regards,

PenciDesign

Azael222 replied

Customer Reply

Hey, sorry for answering so late. Ok I designed a Home page using the WP Bakery Plugin. When I update the plugin the Homepage that I made it was no longer available.I had to make a new one. There is a option to prevent lose the layout after a update for next time ?

PenciDesign replied

Staff Reply

Hi,

Can you tell me more about this? I don't clearly about what doesn't work for you.

Best Regards,

PenciDesign

Azael222 replied

Customer Reply

Thanks again for the support. The only problem I have now is that, the layout I make is no showing up

PenciDesign replied

Staff Reply

Hi,

Please make sure you've deactivate all plugins from PenNews and update WPBakery to latest version.

To update WPBakery Page Builder, please do following steps:

1/ Download latest version of WPBakery Page Builder from this URL - click to download it.

2/ Go to Plugins > All Plugins > deactivate & delete old version of WPBakery Page Builder.

3/ Upload latest version of WPBakery Page Builder you got on step 1 - And you will get latest version of this plugin.

Note: In the next time, you can do the same this steps to update WPBakery Page Builder plugin, when WPBakery has new version, we will update the latest plugin file to the link I sent above ( maybe it can late a bit 1-2 days after new version from WPBakery released )

Best Regards, 

PenciDesign

Azael222 replied

Customer Reply

Thanks, I deactivate the plugin and now I have this error : Fatal error: Uncaught Exception: Template file is missing for `penci_container_inner` shortcode. Make sure you have `wp-content/themes/your_theme/vc_templates/penci_container_inner.php` file in your theme folder. in /hermes/bosnacweb01/bosnacweb01au/b375/ipg.guayacantv0701110/Web/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php:270 Stack trace: #0 /hermes/bosnacweb01/bosnacweb01au/b375/ipg.guayacantv0701110/Web/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php(243): WPBakeryShortCode->loadTemplate(Array, '[penci_column_i...') #1 /hermes/bosnacweb01/bosnacweb01au/b375/ipg.guayacantv0701110/Web/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php(360): WPBakeryShortCode->content(Array, '[penci_column_i...') #2 /hermes/bosnacweb01/bosnacweb01au/b375/ipg.guayacantv0701110/Web/wp-content/plugins/js_composer/include/helpers/helpers.php(1316): WPBakeryShortCode->output(Array, '[penci_column_i...') #3 /hermes/b in /hermes/bosnacweb01/bosnacweb01au/b375/ipg.guayacantv0701110/Web/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php on line 270   .... And  now the layout I make with WPBakery Page Builder  is no showing up if I try to creat a new page with the pluging I have this error : 
Notice: Trying to get property 'ID' of non-object in /hermes/bosnacweb01/bosnacweb01au/b375/ipg.guayacantv0701110/Web/wp-content/plugins/comments-from-facebook/includes/front_end.php on line 57

Notice: Trying to get property 'ID' of non-object in /hermes/bosnacweb01/bosnacweb01au/b375/ipg.guayacantv0701110/Web/wp-content/plugins/comments-from-facebook/includes/front_end.php on line 57

Warning: Cannot modify header information - headers already sent by (output started at /hermes/bosnacweb01/bosnacweb01au/b375/ipg.guayacantv0701110/Web/wp-content/plugins/comments-from-facebook/includes/front_end.php:57) in /hermes/bosnacweb01/bosnacweb01au/b375/ipg.guayacantv0701110/Web/wp-includes/pluggable.php on line 1281

Warning: Cannot modify header information - headers already sent by (output started at /hermes/bosnacweb01/bosnacweb01au/b375/ipg.guayacantv0701110/Web/wp-content/plugins/comments-from-facebook/includes/front_end.php:57) in /hermes/bosnacweb01/bosnacweb01au/b375/ipg.guayacantv0701110/Web/wp-includes/pluggable.php on line 1284

PenciDesign replied

Staff Reply

Hi,

Have you use PenNews before? If right, please deactivate plugin Penci PenNews Frameworksmile.png

Best Regards,

PenciDesign

Azael222 started the conversation

Conversation Start

Fatal error: Cannot declare class Penci_Weather, because the name is already in use in /hermes/bosnacweb01/bosnacweb01au/b375/ipg.guayacantv0701110/Web/wp-content/themes/soledad/inc/weather.php on line 3

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