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Public Ticket #13226

Couldn't show featured picture

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callmepeel replied

Customer Reply

After disable lazy load function in SG Optimizer, all pictures displayed well.

It really helps. Thank you very much. 

PenciDesign replied

Staff Reply

Hi,

This issue caused by you've enable lazyload images from Jetpack plugin or WP Rocket or SG Optimize or use a plugin to create lazyload images - let's find and disable it. Because this theme already support this feature from itself - so, you don't need to use any plugin for create lazyload images for this.

Best Regards,

PenciDesign

callmepeel started the conversation

Conversation Start

I have set featured picture in article setting. (Figure 1)

And the featured picture did show in the preview page. (Figure 2)

https://daddypio.com/toydiy-ball-serving-machine/?preview_id=2473&preview_nonce=7593fce84b&preview=true&_thumbnail_id=2538

But it didn't show up in the real web page (Figure 3, Figure 4)

https://daddypio.com/

https://daddypio.com/toydiy-ball-serving-machine/

Please kindly advice what's going on and how should I fix this problem.

Thank you.

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