laih replied
Customer Reply
Thanks, the Smash Balloon plugin worked, so I've just switched it for yours.
Thanks for your help,
Lauri
Public Ticket #13347
Soledad Instgram Widget
Conversation thread
PenciDesign replied
Staff Reply
Hi,
When we update the theme, you will get a notice update email from Envato Market.
You also can check the latest update version on update changelog here
For instagram issue, this is strange because I just checked it from my-end and I see it still working fine.
Can you please try again with this plugin to see it work or not?
Best Regards,
PenciDesign
laih replied
Customer Reply
Thanks - I've done the update but the Instagram feed is still not working. Can you please advise?
Also, can you advise on how we will know when an update is due. I no longer get automatic reminders in my Wordpress dashboard and even when I went to the appearance section of my site and look at themes, it didn't say that an update was available.
Thanks
PenciDesign replied
Staff Reply
Hi,
Please make sure you're using latest version of Soledad ( 7.3.3 ). If not, let's update it to latest version by do following this guide.
After that, go to Appearance > Widgets > drag & drop widget "Soledad Instagram Feed" to your sidebar - replace with old instagram widget > click on link to get Instagram Token and ID and config other fields & save it. And check it again.
Best Regards,
PenciDesign
laih started the conversation
Conversation Start
Hi,
The Soledad Instagram Feed widget isn't working properly. It no longer displays all the posts and instead shows blank grey squares - see attachment. I have tried deleting it and adding it again - that made no difference.
Can you please advise on what's going on?
Thanks
Lauri
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