Customizer overwriting | PenciDesign Support

PenciDesign replied

8 years ago

Staff Reply

Hi,

I'm sure this issue come with your cache. You should ask your hosting provider about that.

I activated a default theme from Wordpress Twenty Seventeen - Your single posts page still appears the same. That issue doesn't related with our theme - very clearly.

Best Regards,

PenciDesign

Cornelia Koranda replied

8 years ago

Customer Reply

Hello again,

yes the home is alright. But the problem is about the quick text translate and the single posts (hide date, hide author, hide title ...)

PenciDesign replied

8 years ago

Staff Reply

Hi,

Please send me your admin url and admin account ( username and password ) - in a private reply. I will take it a look.

Best Regards,

PenciDesign

Cornelia Koranda replied

8 years ago

Customer Reply

Hello,

I really don't know where the problem is. The cache wasn't the problem.

Please check our website: www.sofa-magazin.at

Thank you!

PenciDesign replied

8 years ago

Staff Reply

Hi,

If on the customizer it loading fine - I'm sure 100% this issue caused by your cache.

Please make sure you removed all the cache from your plugins / hosting / cloud free.

Best Regards,

PenciDesign

Cornelia Koranda replied

8 years ago

Customer Reply

Hello,

you can see it in the screenshots. Any change in the customizer cannot be realized in the frontend - on the contrary, in customizer everything is shown like we would wish that it be.

1) we changed nearly everything in "quick text translation"

2) we did all the changes in "single post options".

PenciDesign replied

8 years ago

Staff Reply

Hi,

1/ What's your text you did translation?

2/ Please hide date from Customize > Single Post Option.

Best Regards,

PenciDesign

Cornelia Koranda replied

8 years ago

Customer Reply

If I set some text translation in "quick text translation", it doesn't work in the frontend.

If I check the box "hide post date", the date is not hidden in the posts ... http://sofa-magazin.at/raus-aus-der-blase/

PenciDesign replied

8 years ago

Staff Reply

Hi,

Can you tell me more about your problems? I'm not clearly about your question.

Best Regards,

PenciDesign

Cornelia Koranda started the conversation

8 years ago

Conversation Start

Hello,

we have the problem that some settings in the Customizer are not taken over in the frontend, e.g. the quick text translation, and the settings: hide title in post, hide author in post, hide date in post ...

Where is the problem?

Thank you in advance and kind regards

Cornelia