No update notification | PenciDesign Support

PenciDesign replied

6 years ago

Staff Reply

Hi,

In the past, we’ve used auto-update platform from WP-Updates: http://wp-updates.com/ ( It’s a paid service from a third-party company – not from us ) and the updates flatform from them has issues and they didn’t fix it.
We were waiting for a long time but they didn’t fix the issues, so in the next updates, we will remove this platform.
And from now, please do follow this guide to update this theme – It’s easy also and doesn’t affect anything to your site:
https://pencidesign.ticksy.com/article/15633/
We’re sorry about this inconvenience.

Best Regards,
PenciDesign

miki31-7 started the conversation

6 years ago

Conversation Start

Hi, weirdly I noticed another issue. I have two sites with Soledad, but in the Themes section of Wordpress I don't get the notification when an update of the theme is available.

For other WP themes I get the notifications, but for Soledad no. I'm stuck at 7.3.2 on a site and on the other site I installed 7.3.4 via FTP, I should get the update notification to 7.3.5 but nothing.