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Public Ticket #1364

pencilang does not work

Conversation thread

PenciDesign replied

Staff Reply

Hi,

I fixed it help you.

This issue caused by you're using wrong character like I said in my previous comment - BUT you don't follow to check it - as I said before:

1/ Use correct pencilang shortcode. Check this image for more, please try use:

\
\
[pencilang en_US='View All' es_ES='Ver Todo' it_IT ='Guarda Tutto' /]

Please note: Character    ’   and    '     is different.

Best Regards,

PenciDesign

PenciDesign replied

Staff Reply

Hi,

Is it doesn't work? If so, please send me your admin url and admin account ( username and password ) in a private reply. I will check it help you faster.

Best Regards,

PenciDesign

PenciDesign replied

Staff Reply

Hi,

To update Penci Shortcodes plugin, please go to admin page > Plugins > All Plugins > delete plugin Penci Shortcodes.

After that, go to Appearance > Install Plugins > re-install this plugin.

This process doesn't affect anything on your site.

If it still doesn't work, please send me your admin url and admin account ( username and password ) - In a private reply. I will take it a look help you.

Best Regards,

PenciDesign

pbourelly Bourelly replied

Customer Reply

Hi,

I think I have the latest version since I purchased the product just before the end of december 2017. 

If I disinstall the plugin pensidesign, do I lose the work I have done so far?

If not, how can I get the updated plugin?

PenciDesign replied

Staff Reply

Hi,

Please try:

1/ Use correct pencilang shortcode. Check this image for more, please try use:

\
[pencilang en_US='View All' es_ES='Ver Todo' it_IT ='Guarda Tutto' /]

2/ If 1/ doesn't work, please make sure you installed plugin Penci Shortcode latest version.

You can update this plugin by delete old plugin via admin page > Plugins > All plugins

After that, install the latest version via Appearance > Install Plugins

Best Regards,

PenciDesign

pbourelly Bourelly started the conversation

Conversation Start

If I set pencilang for example like this: 

[pencilang en_US='View All' es_ES=’Ver Todo’ it_IT ='Guarda Tutto’ /]\

it does not work. 

This is true for all translations. 

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