Media button not working

Public Ticket #13727

Conversation thread

PenciDesign replied

6 years ago

Staff Reply

Hi,

Yeah, let's go and update the theme to version 7.3.5 by do following this guide.

After update the theme to latest version, don't forget updates plugins via Appearance > Install Plugins > click on "Update Available" tab. ( NOT Plugins > All Plugins - please don't understand wrong. )

When you done, edit a post and Press Ctrl + F5 sometimes to clear all the cache - and it should works now.

Best Regards,

PenciDesign

mishimoron started the conversation

6 years ago

Conversation Start

Hi i am not sure if wordpress issue or penci theme issue but i can't click on add media it doesnt work. it used to work.

Nothing registers or responds when i click on add media. I tried with different browsers too.

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