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Public Ticket #13749

Title form disappeared

Conversation thread

Penci Design replied

Staff Reply

Hi,

I'm not clear about the issue. Please send me screenshot for the issue and send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a lock on this help you.

Best Regards,

PenciDesign

ladiscussione replied

Customer Reply

Just now I've noticed that the title block icons are no longer visible after WP upgrade to 5.5.

The theme is latest version as well as the theme plugins and Wordpress plugins.

What's happens?

tnx

Penci Design replied

Staff Reply

Hi,

If have issue on your site, make sure that you use latest version of PenNews theme and add plugin come from PenNews theme  then remove cache on  your site. 

If it doesn't work,  please create new ticket and send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a look on this help you.

Best Regards,

PenciDesign

josemiratel replied

Customer Reply

Buenos días, he seguido vuestras indicaciones y no me funciona. Cuando intento "instalar complementos" me sale una pantalla de error indicando que no tengo permisos suficientes. Y tampoco me funciona el borrado de caché en los artículos.

Gracias por la ayuda,

ladiscussione replied

Customer Reply

Great! It worked for me too, just pressing Ctrl + F5 to clear the cache. Thanks so much audreylegoff

audreylegoff replied

Customer Reply

Hi again, 

I was able to fix the issue by reading an older post: 

1. Once you update both Wordpress and your theme to the latest versions, make sure you update the required plugins via Appearance > Install Plugins > click on "Update Available" tab. Do not go to Plugins > All Plugins (this is different and will not update the required plugins). 

2. Once all required plugins are updated, open a new post and Press Ctrl + F5 to clear your cache. This worked for me, and all issues were fixed. 

Thanks! 

audreylegoff replied

Customer Reply

Hi there! 

I have the exact same issue... I updated to Wordpress 5.5 and the theme to the latest 7.3.5 version, and my post title form disappeared, along with other functionalities not working anymore ( can't change post format, Yoast SEO/Readability, etc...). 

Many elements throughout the dashboard are also displaying wrongly (can't minimize/expand windows anymore, left sidebar isn't sticky anymore, media library displaying wrongly...etc.). 

Thanks in advance, 

ladiscussione started the conversation

Conversation Start

After updating Wordpress to version 5.5 when I create a new post I no longer see the space to insert the title and I can't even change the type of post (video, audio etc) and the screen settings. 

I've updated the theme to the latest version as well as the theme plugins and Wordpress plugins.

With the block editor it is better but some options (Yoast, Membership etc) I cannot change them

tnx

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