Hi,
Please send me your WordPress site admin URL and admin account ( username and password ) - in a private reply. I will take it a look at this to help you.
I'm sure you did something wrong or missing
Because all other customers have this issue is solved by do following what I said with you before.
Best Regards,
PenciDesign
Hello, I have the same problem, and after speaking to my host provider they also say that the plugin that is causing the conflict is "vafpress-post-formats-ui-develop"
I have tried deleting the cache and updating the plugins from the Appearance page. Your suggestion does not work.
Hi,
The "Vafpress Post Formats UI" is a recommend plugin from the theme and we've fixed it long time ago - this plugin helps you create post formats.
It seems you didn't do like I said before:
After update the theme to latest version, don't forget updates plugins via Appearance > Install Plugins > click on "Update Available" tab. ( NOT Plugins > All Plugins - please don't understand wrong. )
When you done, edit a post and Press Ctrl + F5 sometimes to clear all the cache - and it should works now.
Please do that and you can keep use that plugin.
Best Regards,
PenciDesign
Hello,
thanks for the information. I updated Soledad, and it still not worked. Then I deactivated some Plugins, and I found the problem. It was the plugin "Vafpress Post Formats UI". I deactivated this Plugin, and everything works now.
Thanks and best regards, Andreas
Hi,
Please make sure you've updated the theme to version 7.3.5 by do following this guide.
After update the theme to latest version, don't forget updates plugins via Appearance > Install Plugins > click on "Update Available" tab. ( NOT Plugins > All Plugins - please don't understand wrong. )
When you done, edit a post and Press Ctrl + F5 sometimes to clear all the cache - and it should works now.
If it still doesn't work, it seems you have another plugin caused this issue, maybe you need to check again with your plugins.
Best Regards,
PenciDesign
Hello, I just have read on the support page of Yoast SEO, that other people have the same problem. So it seems that it is due to the plugin.
Since the lastest updates of Soledad and Yoast SEO I can only put in Yoast SEO data in pages, but not in blog posts. In the posts, the inserting buttons of Yoast SEO are removed into the right sidebar, and the buttons are deactivated. I am not sure if it is because of the Soledad update, or due to the Yoast SEO update.
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