Elementor not working

Public Ticket #13812

Conversation thread

PenciDesign replied

6 years ago

Staff Reply

Hi,

After update the theme to latest version, don't forget updates plugins via Appearance > Install Plugins > click on "Update Available" tab. ( NOT Plugins > All Plugins - please don't understand wrong. )

When you done, edit a post or page and Press Ctrl + F5 sometimes to clear all the cache - and it should works now.

If it still doesn't work, Please try deactivate all plugins ( except plugins come from the theme ) and try it again. If it works, let's enable each plugin to check what's plugin caused this issue.

Best Regards,

PenciDesign

AgencyUK replied

6 years ago

Customer Reply

Hi. I have a same issue on wordpress 5.5 ( last version)

So I did the latest update of elementor and Soledade Theme and now I'm not able to edit the post (also new post) with elementor. But I can see already demo post edit (if the post created by elementor)

When I choose to edit with elementor, all the blocks that should be editable are not showing (The elementor button didn't exist on new post page )

slionc started the conversation

6 years ago

Conversation Start

Hello,

So I did the latest update of elementor and Soledade Theme and now I'm not able to edit the home page with elementor.

When I choose to edit with elementor, all the blocks that should be editable are not showing

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