vnguyenSATS Nguyen replied
Customer Reply
Thank you, it worked!!!
Public Ticket #13874
New Post - menu items disabled
Conversation thread
PenciDesign replied
Staff Reply
Hi,
After update the theme to latest version, don't forget updates plugins via Appearance > Install Plugins > click on "Update Available" tab. ( NOT Plugins > All Plugins - please don't understand wrong. )
When you done, edit a post and Press Ctrl + F5 sometimes to clear all the cache - and it should works now.
Best Regards,
PenciDesign
vnguyenSATS Nguyen started the conversation
Conversation Start
When we try to create a new post, suddenly many items are missing like "add title" and the menu tags are grayed out such as "Gallery, Video, Audio, Link and Quote". Even when I select "Edit with Elementor" it doesn't work although Elementor works when editing pages.
We are currently on soledad v7.3.5.
Attaching an image with the items we're having issues per the above.
Many thank for your help in advance.
Vivi
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