SBpov replied
Customer Reply
Thank you so much. That's no problem.
I missed the last few updates cos I didn't know it reverted to manual version. I'll update now.
Public Ticket #13903
Soledad 7
Conversation thread
PenciDesign replied
Staff Reply
Hi,
Yeah, we've stopped provide auto-update in previous time because the auto-update service we're using in the past has been stopped works.. It's not issue we can control.
In the past, we’ve used auto-update platform from WP-Updates: http://wp-updates.com/ ( It’s a paid service from a third-party company – not from us ) and the updates platform from them has issues and they didn’t fix it.
We were waiting for a long time but they didn’t fix the issues, so, we need to disable it..
We’re sorry about this inconvenience.
In the future, we will find a solution to add auto-updates back to the theme
Hope you can understand it.
Best Regards,
PenciDesign
SBpov replied
Customer Reply
You're not sending automatic updates via Wordpress anymore?
I got the Theme Forest email about the latest update but I haven't received one on my WP desktop for a few months now.
PenciDesign replied
Staff Reply
Hi,
This issue caused by the latest update from Elementor.
And we've fixed the issue in the latest version of Soledad theme - version 7.3.6
Please go to update the theme by do following this guide. and the issue will gone.
Best Regards,
PenciDesign
Letrasenpalabrasliterarias started the conversation
Conversation Start
Tengo problemas para acceder al plugin elementor, quiero saber si se trata de una actualización con mi tema Soledad 7 y por favor, darme una pronta solución. Si se trata de una actualización, necesito un manual de como hacer la actualización sin que afecte a mis páginas ya creadas gracias.
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