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Public Ticket #13935

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PenciDesign replied

Staff Reply

Hi,

Can you share for me what's problems?

Best Regards,

PenciDesign

kristinee replied

Customer Reply

It's all good now. Thank you so much for the help :)

PenciDesign replied

Staff Reply

Hi,

Strange, I just checked the theme from my-end and I didn't see any issue like that with latest version of the theme.

Please try deactivate all plugins ( except plugins come from the theme ) and try it again. If it works, let's enable each plugin to check what's plugin caused this issue. 

Best Regards,

PenciDesign

kristinee replied

Customer Reply

I installed the latest Elementor 3.0.4 but when I tried editing a page, the elementor just keep on loading.

PenciDesign replied

Staff Reply

Hi,

With latest update from the theme - all version from Elementor should working fine.

Please try update your Elementor to latest version and try it again.

Best Regards,

PenciDesign

kristinee started the conversation

Conversation Start

Hi,

I already updated the theme to Soledad v7.3.6 but the Elementor I was provided v2.9.14 doesn't work.

Currently, the versions I have are:

- Soledad v7.3.6

- Elementor v2.9.14

- Wordpress 5.5 - is this the latest one?

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