PenciDesign replied
Staff Reply
Hi @PlumainNaomie,
If you can't create a new ticket on our support forum - let's send us an email via our contact form
Best Regards,
PenciDesign
Public Ticket #14128
Cannot edit pages
Conversation thread
PlumainNaomie replied
Customer Reply
Hello,
I am also having a problem editing my pages, but I cannot submit a post. How can I reach you?
Thanks
Naomie Plumain
PenciDesign replied
Staff Reply
Hi,
If you don't see "Appearance > Install Plugins" appears - that mean this update doesn't come with plugins updates. So, you can ignore it
Glad when your issue is solved.
Best Regards,
PenciDesign
claytonderby replied
Customer Reply
I think the theme update may have solved the problem.
claytonderby replied
Customer Reply
I do not understand this. Where is: Appearance > Install Plugins > click on "Update Available" tab
I see nothing??
After update the theme to latest version, don't forget updates plugins via Appearance > Install Plugins > click on "Update Available" tab. ( NOT Plugins > All Plugins - please don't understand wrong. )
PenciDesign replied
Staff Reply
Hi,
Please make sure you've updated the theme to latest version 7.3.6 by do following this guide.
After update the theme to latest version, don't forget updates plugins via Appearance > Install Plugins > click on "Update Available" tab. ( NOT Plugins > All Plugins - please don't understand wrong. )
When you done, check it again.
Best Regards,
PenciDesign
claytonderby started the conversation
Conversation Start
I cannot edit pages with the editor that came with the theme. It keeps asking if I want to go into Safe Mode. See the screenshot. Please help.
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