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Public Ticket #14140

Elementor doesn't work anymore

Conversation thread

muhhatta replied

Customer Reply

Thank you for the reply,

I was searching for the word Vafpress but did not find any useful solution until your repply

Thank you

PenciDesign replied

Staff Reply

Hi,

We've replied a long time ago:

You can install the latest version of this plugin by go to Plugins > All Plugins > deactivate & delete plugin "vafpress post formats ui".

After that, go to Appearance > Install Plugins > and re-install & activate this plugin - and you will get version 1.7

If you want to download version 1.7 direct, you can download from this URL.

Best Regards,

PenciDesign

muhhatta replied

Customer Reply

I can not update Vafpress to 1.7 from the plugin update page inside Wordpress Theme, and the support did not provide any clue where to get the update, yet the bundle only provide version 1.6 saying that the plugin not from Wordpress.

The bundle, moreover , can only be activated by CLI command, not from plugin page

Please at least any answer available, even only telling to wait. I checked this page every day but there is no response here

muhhatta replied

Customer Reply

Hi, can you tell me where to download the version 1.7 please?

The bundling plugins in the Soledad 740 is still Vafpress 1.6

PenciDesign replied

Staff Reply

Hi,

Yeah, after each update of the theme, you should check updates recommend plugins via Appearance > Install Pluginssmile.png

It's not plugins from wordpress.org - It's our plugins, so It can't be update like normal plugins on wordpress.org.

Best Regards,

PenciDesign

Mari-Jen replied

Customer Reply

We found the problem: 

There was an update needed: "vafpress post formats ui" -  update (from 1.6 to 1.7). 

It is not to see in the plugins that an update was needed. There is just a notification on top of the dashboard!!

Mari-Jen started the conversation

Conversation Start

I can't use Elementor anymore. I have updated the Theme Soledad to 7.3.6 and also Elementor to 3.0.8.1.

Old posts can be edited with elementor but not new ones can be created.

Could you please let me know what to do?

Thanks for your help.

Maria

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