Skip to content
Public Ticket #14161

I can't translate the theme

Conversation thread

Penci Design replied

Staff Reply

Hi,

yeah, If have trouble using theme. Please contact with us. We check it help you.

Best Regards,

PenciDesign

molinapirata replied

Customer Reply

I have fixed it myself, I had to create a child theme and restart all the options of the template so that it did not take the fast translations and instead those of the loco translate with wpml. It's a template bug.
a greeting

Penci Design replied

Staff Reply

Hi,

I logged on your site . i will check it and respond as soon as possible

Best Regards,

PenciDesign

Penci Design replied

Staff Reply

Hi,

Please  send me your website managment information ( admin url site, username and password ) in order for me to have access to know the exact issue. We will take it a lock on this help you.

Best Regards,

PenciDesign

molinapirata replied

Customer Reply

HI, thank you very much for your answer but the problem is not that, the problem is that it does not translate. In Customizer> Quick Translate Text I have everything translated into Spanish, but the web is in two languages, and now when I click on English it doesn't translate it into English, it stays in Spanish.
I have installed loco translate and also translated some buttons and it doesn't either.
Thank you very much for your attention
a greeting

https://nuevaweb.adolphesax.com

Penci Design replied

Staff Reply

Hi,

by default, pennews theme support translate, please go to Customizer > Quick Translate Text then custom text you want

Best Regards,

PenciDesign

Want to join this conversation or access attachments? Sign in first.