Unable to edit the home page using Elementor

Public Ticket #14192

Unable to edit the home page using Elementor

Conversation thread

PenciDesign replied

6 years ago

Staff Reply

Hi,

Ok, If so, you can use plugin: https://wordpress.org/plugins/litespeed-cache/ to create a caching for your site and optimize other things. See more on this guide:

https://blog.litespeedtech.com/2020/06/10/wpw-the-beginners-guide-to-litespeed-cache-for-wordpress/

Best Regards,

PenciDesign

chafolks replied

6 years ago

Customer Reply

Hi ,

Updated your theme to its latest. 7.4.0. But still Elementor has conflicts with Autoptimize. So, for the moment I have disabled it.

Regards

Chandana

PenciDesign replied

6 years ago

Staff Reply

Hi,

Strange, by default, this plugin doesn't affect anything to Elementor. Can you please try activate again this plugin > and un-check to "Optimize Javascript" and check it again?

Best Regards,

PenciDesign

chafolks replied

6 years ago

Customer Reply

Hi,

Autoptimize plugin causes the conflict. https://prnt.sc/ukbz3x

Deactivated it and now I am able to use Elementor. Which means, whenever i want to use the Elementor, I have to disable this Autoptimize plugin.

PenciDesign replied

6 years ago

Staff Reply

Hi,

1/ If you don't see Appearance > Install Plugins appears - that mean this update doesn't come with any update from plugins.

2/ Have you tried go to Pages > All Pages > edit your homepage and edit the page by use Elementor > and see it work or not ?

If it works, maybe you have a plugin caused the issue "Edit this page by use Elementor" doesn't appears - let's try deactivate each plugin to check what's plugin caused this issue.

Best Regards,

PenciDesign

chafolks replied

6 years ago

Customer Reply

Hi ,

Thanks for the guide. I was able to upgrade the theme to the latest version. https://prnt.sc/uk489u

However there was no pending plugins identified to update (Appearance > Install Plugins) and as I checked, still I don't see the Elementor editor is there when I click on the home page. https://prnt.sc/uk4afj

Regards

Chandana

PenciDesign replied

6 years ago

Staff Reply

Hi,

Please make sure you've updated the theme to latest version 7.3.6 - If not, let's update the theme by do following this guide.

After update the theme to latest version, don't forget updates plugins via Appearance > Install Plugins > click on "Update Available" tab. ( NOT Plugins > All Plugins - please don't understand wrong. )

When you done, check it again.

Best Regards,

PenciDesign

chafolks started the conversation

6 years ago

Conversation Start

Hi ,

I used to edit Home page of my web site using Elementor. Currently it has its latest version installed. But suddenly It is not allowing me to edit the page. Once I log in as the admin, I should be able to see the Elementor when loaded the home page. But its not there. https://prnt.sc/ujv1zv

May I know what causes the issue?

Thanks

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