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Public Ticket #14198

Post open in a new TAB

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PenciDesign replied

Staff Reply

Hi @PlumainNaomie,

We've replied your email a long time ago via email:  naomie@min**mefree.com

Please check it.

And please don't put reply to tickets of other customers because they will get notice email about your reply.

Best Regards,

PenciDesign

PlumainNaomie replied

Customer Reply

Hi, I also have a problem editing my pages, but I cannot submit a post

I contacted you by email last week but have not received a response.
Here is my problem:
When I write an article on my blog, its layout does not appear correctly after I publish the article.
In addition, I installed the Thrives leads plugin: it inserts forms and pop-ups in my articles and on my pages ... but all this does not appear once I publish my articles and my pages: it there are large empty spaces in place of the forms
What to do?
thank you in advance

Naomie,

https://mincemefree.com/

PenciDesign replied

Staff Reply

Hi,

1/ To move all customization data from parent theme to child theme - please use plugin Customizer Export/Import. Please install & activate the plugin Customizer Export/Import and do following steps to move your theme to child theme:

a) Keep activate parent theme > go to Appearance > Customize > Export/Import > and click to export the customization data > you will get a .dat file.

b) Go to Appearance > Themes > install & activate child theme

c) Got o Appearance > Customize > Export/Import > and select to import the .dat file you got on step a).

2/ And you can use child theme to customization templates from parent theme. 

Best Regards,

PenciDesign

chafolks started the conversation

Conversation Start

Hi, 

I have modified some files of the theme to open posts in a new tab. it was working correctly. However yesterday I have updated the theme and now all the changes have been reverted back. 

How can I do such changes permanently? I tried to use the child theme. But the file structure of it not same as the parent theme. Also if I activated the child theme, the whole design of the web site will change. 

So the child theme is not represent the parent theme. How can i fix this issue? can we generate the child theme from the current parent theme ?

Thank you. 

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